Duration - 1 Year

Location - Los Angeles, CA 90071

Max Pay - $48.28 W2

• Monitor RDS distribution and central inboxes
• Review and triage incoming emails daily
• Categorize and assign requests appropriately
• Flag urgent or high-priority items
• Respond to and process simple access requests
• Submit, track, and follow up on Flow tickets
• Escalate issues as needed
• Support IG and FRG new hire onboarding, including scheduling, access setup (CRED), distribution of welcome materials, and required ticket submissions.
• • Support EU and US onboarding administration (meeting scheduling, invites, follow-ups).
  Assist with departures follow-up, entitlement removals, and related ticket submissions
  • Provide administrative support for CRED activities, including quarterly evaluations, tracking, and responding to routine queries.
  • Escalate market data platform entitlements queries
  • Escalate Visible Alpha/ AlphaSense broker entitlements
  Track and ensure completion of entitlement-related requests
  • Reconcile vendor user lists vs MDM records
  • Update DQ Dashboard, IGA, CorpAxe
  • Identify and correct data discrepancies
  Track VRAP and decommissioning actions
  • Schedule vendor demos and training sessions
  • Manage logistics (virtual and on-site)
  • Track new and ongoing trials
  • Maintain trial records
  Support renewal and pricing admin tasks
  • Manage renewal process for invoice-eligible providers
  • Confirm user feedback and renewal requirements
  • Reconcile user lists with vendors
  • Coordinate handoff to RDSPayments for processing
  Document renewal activities in ZIP
  • Support Relationship Managers (RMs)
  • Assist with admin-heavy project tasks
  • Maintain documentation and processes
  Provide team coverage as needed

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.